Dan takes responsibility for our customer services teams and optimising the end-to-end experience of both our patients and partners, whilst overseeing the account management of our insurance and corporate clients. 

Having previously worked in a variety of management positions within contact centre environments, he brings an expansive technical knowledge and a deep understanding of workflow systems. 

Dan has played a leading role in the development of our administrative services and the operational design of our systems, greatly enhancing our overall customer experience. 

Job position
Chief Customer Officer
Picture of Chief Customer Officer Dan